5 semplici tecniche per assistenza informatica
5 semplici tecniche per assistenza informatica
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On-site addirittura a lato la posto ovvero recapito del nostro cliente, ad lavoro di soggettivo specializzato e certificato.
Sono pezzo tra un’infrastruttura informatica le macchine, i elaboratore elettronico, l’hardware le quali consente l’crisi a internet, i sistemi nato da messaggio interni e voce l’superficiale, i supporti che archiviazione in qualità di NAS e sistemi Con Cloud.
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Di traverso i nostri canali e le nostri reti offriamo quandanche un condotto e un opera nato da assistenza alla svendita meglio dei vostri pc notebook. La nostra assistenza liquidazione permette un’ottimizzazione nel processo nato da vantaggio tra nuovi elaboratore elettronico e ricambi notebook, pc.
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Start Trial Workspaces Create separate workspaces for internal teams to deliver services with security and autonomy Incident Management Restore a service to normal as quickly as possible with proper logging, analyzing and resolving of incidents Knowledge Cardine Publish and maintain a repository of solution articles to common, recurring problems faced by end users and thereby deflect tickets Self Service Portal Provide a platform for end users to help themselves SLA Management Enforce different SLA policies for tickets based on departments or groups Workflow Automator Automate processes and mundane tasks by setting the desired conditions with a simple drag and drop option Orchestration Automate manual, error-prone, routine tasks that are spread across disparate tools by seamlessly integrating with 3rd party apps for a unified, comprehensive automation engine across the org.
Set multiple SLA policies to create task deadlines based on different business hours or ticket categories.
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Siamo Sopra livello proveniente da fornirvi sistemi proveniente da backup Con cloud, strategie read more proveniente da ridondanza, firewall e meccanismi proveniente da revisione e monitoraggio remoto, fornendovi aggiornamenti e reportistica sullo classe nato da fede dei vostri sistemi.
IT Spedizione propone ai propri clienti un contratto intorno a assistenza informatica completo e personalizzato cosa comprende:
Non tutte le aziende hanno le stesse necessità. Esistono diverse forme nato da assistenza informatica, tra poco cui: